Engineered Timber Warranty (RPFCW)
- Mighty Righty
- 2 days ago
- 2 min read
25 Year Structural Warranty
The manufacturer warrants its product from structural defects, delamination, cracking, warping, twisting or any other forms of structural deformation at the time of supply. Installation instructions must be adhered to so that this warranty applies. Please ask your retailer for these guidelines. Exposure to excessive moisture caused in any way whatsoever such as flooding, spills, leaks, excessive wet mopping, steam mops, and subfloor moisture or heating may cause distortion within the board and will not be covered by this warranty. Care should be taken to maintain even indoor humidity and temperature with good ventilation. Excessive heat, dryness or exposure to direct sunlight will cause damage to the goods and is considered negligence and is not covered by this warranty.
20 Year Domestic Limited Surface Warranty Our engineered flooring provides for a 20 Year Limited Residential Wear Warranty that from the date of purchase, the manufacturer warrants to the original purchaser only, that under normal domestic conditions of use the surface will not wear through, during this period warranted.
With proper maintenance, the goods will perform under normal household conditions. Scratches, dents, reduction of gloss (appearance reduction), damage caused by negligence, urine, animals or high-heeled shoes. These are not considered a defect and therefore not covered by this warranty.
All furniture requires felt to be adhered to the underneath to protect the surface of your floor, from time to time this will need to be maintained and checked for wear.
A written notice must be received by the supplier within 30 days of discovery of any defect to be found, along with proof of purchase (date) the identity of wholesaler or retailer and the location of installation.
The supplier will acknowledge within 30 days the receipt of written notice and must be given the opportunity to inspect the floor prior to any repair or replacement is to take place
Please see full warranty information in the documents below:
Disclaimer: These warranties are published and provided by their respective manufacturers and is subject to change at any time, without notice. Please visit the supplier's website to confirm you have the latest copy. We will assist and help facilitate claims where required by law.
