top of page
Cozy Living Room

Accepted In-store Payments

Asset 1Recolour1.png
American Express Square Logo.png
Asset 1Recolour1.png
Afterpay_Badge_BlackonMint.png
eftpos_Logo_HOR_POS_RGB.png
Direct Deposit

Hybrid Super Plank Warranty (RPFCW)

25 Year Structural Warranty


The manufacturer warrants its product from the performance and appearance of the plank from delamination, cracking, twisting and geometry that would affect the planks assembly and in-service performance. The planks must be inspected prior to installation; planks deemed not fit for service should not be installed and will not be covered by warranty provisions.


Due to the variable climate conditions within Australia and New Zealand planks may display sight bow when removed from the cartons this is not considered a structural defect unless the planks cannot be assembled after an adequate period of acclimatisation. Note; planks should not be unpacked overnight and or left loose prior to install for any extended period of time.


Super Plank flooring is designed with a click assembly profile for floating installation only. Please refer install guidelines. Please contact info@clouswalk.com.au to obtain an install and care instructions.


Planks required for the expected install area should be unpacked approximately 30-60 mins prior to actual placement to allow for normal room acclimatisation. It is vital that the room temperature is kept relatively constant during the installation. You should avoid installing during extreme temperature conditions that are either excessively high (> 33c) or excessively low (<10c). If rooms are exposed to direct external heat and sunlight, openings should be covered by blinds or suitable window and door treatments to minimise direct heat exposure. Maintaining a constant temperature and moderate humidity within your home is beneficial to the floor service life and your general well-being.


Warranty provisions are extended to the individual or company that is nominated as the original point of purchase and or initial occupant at the installation site. A copy of the original receipt will be required to establish purchase history. Warranties are not transferrable.


20 Year Limited Residential Wear Warranty.


Our Hybrid flooring provides for a 20 Year Limited Residential Wear Warranty that from the date of purchase, the manufacture warrants to the original purchaser only, that under normal domestic conditions of use the surface will not wear through, during this period warranted. Please make sure you understand the guidelines before commencing any cleaning and maintenance schedules. This information should be passed onto third party contractors if you are not responsible for cleaning the floor area.


Please see full warranty information in the documents below:



Disclaimer: These warranties are published and provided by their respective manufacturers and is subject to change at any time, without notice. Please visit the supplier's website to confirm you have the latest copy. We will assist and help facilitate claims where required by law.

bottom of page