Laminate Classic Range Flooring Warranty (RPFCW)
- Mighty Righty
- 1 day ago
- 2 min read
25 Year Structural Warranty
Cloudwalk Laminate flooring is provided with a 25 Year Limited Structural Warranty to cover the performance and appearance of the plank from delamination, splitting and geometry that would affect the planks assembly and in-service performance. The planks must inspected prior to installation, planks deemed not fit for service should not be installed and will not be covered by warranty provisions. Due to the variable climate conditions within Australia and New Zealand planks may display sight bow and twist when removed from the cartons this is not considered a structural defect unless the planks cannot be assembled after an adequate period of acclimatisation. Note; planks should not be unpacked overnight and or left loose prior to install. Post installation cupping, gapping and peaking issues could be considered site related installation and may not be covered by the warranty and other consumer related product purchase laws. Cloudwalk Laminate flooring must be installed as per the manufacturer’s guidelines and in-line with the floating floor install procedures. Direct fix method is not recommended for floating profiles and will not be covered by our warranty. If the install guidelines are not contained within the cartons provided please contact info@cloudwalk.com.au to obtain an up to date set of instructions. Warranty provisions are extended to the individual or company that is nominated as the original point of purchase and or initial occupant at the installation site. A copy of the original receipt will be required to establish purchase history. Warranties are not transferrable.
20 Year Limited Residential Wear Warranty
Cloudwalk Laminate flooring provides for a 20 Year Limited Residential Wear Warranty that guarantees that the finish coating will not wear through to the underlying uncoated surface. This in course implies that the appropriate conditions for use are in line with the provisions set out in our Maintenance and Care instructions. Please make sure you understand the guidelines before commencing any cleaning and maintenance schedules. This information should also be passed onto third party contractors if you are not responsible for cleaning your floors.
Please see full warranty information in the documents below:
Disclaimer: These warranties are published and provided by their respective manufacturers and is subject to change at any time, without notice. Please visit the supplier's website to confirm you have the latest copy. We will assist and help facilitate claims where required by law.
